On June 2, 2022, Texas Water Utilities and Make-A-Wish North Texas surprised an 18-year-old Hodgkin’s Lymphoma survivor with a Hawaiian-themed party complete with a visit from Kona Ice to celebrate her upcoming trip to Hawaii. Terry Benton, vice president of operations, presented Brittany with a basket of her favorite things, […]
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By Todd DanielsonVice President, Engineering, Texas Water Utilities Record-breaking heat, below-average rainfall and wildfires are having a significant impact on Texans. Farmers are finding creative solutions to grow their crops, and water utilities are forced to implement restrictions on watering. With extreme heat comes additional water use, and it’s important […]
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On May 16, 2022, Texas Water Utilities and Make-A-Wish Texas Gulf Coast & Louisiana surprised a 17-year-old leukemia survivor from Conroe with a deep-sea fishing trip. Texas Water Utilities sponsored the trip for William and his parents to go deep-sea fishing in Florida on May 19. Melissa Rich, director of operations, Southeast […]
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In eight years of helping customers with everything from billing questions to establishing new service, Customer Service Representative Karen Watson has applied two basic principles.
It’s all about treating people the way you would want to be treated and being knowledgeable about the company’s policies,” Karen said.
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Sign up now, create a customer portal account, & switch to paperless billing. Other benefits include: View your bill instantly Receive outage alert notifications Set up scheduled payments Mange payment information Manage account details 1. Go to www.swwc.com/myaccount. Click on “Need a profile? Sign up.” 2. Sign up for a […]
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