Customer Service

Director of operations, Gary Rose, Creative Action and SWWC employees participate in Pancake Palooza.

Hornsby Bend Utility Company co-sponsors Creative Action’s “Pancake Palooza”

Hornsby Bend Utility Company recently partnered with Creative Action, a nonprofit, arts-based, youth development organization, to host its “Pancake Palooza” family fundraiser breakfast to launch its annual Youth Arts Fest and raise funds for its after-school programs. The event included hundreds of students––many from the Hornsby Bend area––for the one-day […]

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Helping Customers Do More, Saving Time and Effort

Helping Customers Do More, Saving Time and Effort

When SouthWest Water Company acquires or operates a new system, it is often able to provide upgrades to the Customer Service platform that help save customers time and effort. Customers enjoy these benefits: View water bills online including history and water consumption Opt out of paper bills and receive via […]

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